Politique de confidentialité
Effective date
12-11-2025
Updated on
12-11-2025
Inquiries
privacy@capstone.immo
This Privacy Policy describes how XXXCOMPANYNAMEXXX (“we,” “our,” or “us”) collects, uses, and protects the personal information of visitors and users (“you”) of our website XXXWEBSITENAMEXXX (the “Website”). We are committed to respecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), as well as multiple American Acts.
Data controller
The data controller responsible for your personal data is: XXXCOMPANYNAMEXXX
Registered address: XXXREGISTEREDADDRESSXXX
Company number: XXXCOMPANYNUMBERXXX
Email: XXXEMAILXXX
Data we collect
We may collect the following categories of personal data:
Identification and contact information: name, email address, phone number, address;
Account information: login details, password (hashed), profile data;
Transaction information: payment details (processed securely by XXXPAYMENTPROCESSORXXX), billing address;
Technical information: IP address, browser type, operating system, device ID, and usage data (via cookies and analytics tools);
Communication data: messages, support requests, or contact form submissions;
Marketing preferences: newsletter opt-in status, communication choices.
We only collect personal data that is relevant and necessary for the purposes described below.
How we use your data
We use your data for the following purposes:
To operate, maintain, and improve the Website;
To create and manage your user account;
To process payments or transactions (if applicable);
To respond to inquiries or support requests;
To send updates, newsletters, or marketing materials (if you have opted in);
To comply with legal obligations and prevent fraud.
Legal bases for processing
We process your personal data on the following legal grounds:
Performance of a contract: to provide you with requested services or products.
Consent: when you subscribe to newsletters or marketing communications.
Legal obligation: to comply with applicable laws (e.g., tax, accounting).
Legitimate interest: to maintain website security, improve our services, and prevent abuse.
Cookies and tracking technologies
We use cookies and similar technologies to enhance your experience and analyze usage of our Website.
You can manage or disable cookies through your browser settings.
Data retention
We retain your personal data only as long as necessary for the purposes described above or as required by law. When data is no longer needed, it is securely deleted or anonymized.
Data sharing and transfers
We do not sell or rent your personal data. However, we may share data with trusted third parties, such as:
Service providers (e.g., web hosting, payment processors, analytics tools);
Legal authorities when required by law;
Business partners or advisors strictly for legitimate operational needs.
If data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions).
Your rights (EU / GDPR)
If you are located in the European Union, the United Kingdom, or the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR) and equivalent data protection laws:
Right of access: You can request a copy of your personal data that we hold.
Right to rectification: You may ask us to correct inaccurate or incomplete information.
Right to erasure (“right to be forgotten”): You may request deletion of your data when it is no longer necessary or if you withdraw consent.
Right to restriction of processing: You can ask us to limit how we process your data in certain situations.
Right to data portability: You may request that we transfer your data to you or another controller in a structured, commonly used, and machine-readable format.
Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.
Right to withdraw consent: You may withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.
Right to lodge a complaint: You have the right to file a complaint with your local Data Protection Authority.
In Belgium: Autorité de Protection des Données (APD).
To exercise any of these rights, please contact us at XXXEMAILXXX. We will respond within one month as required by law.
Your rights (U.S. Residents)
If you reside in the United States, your privacy rights may vary depending on your state of residence. We comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (VCDPA), and other similar laws. Subject to verification of your identity, you may have the following rights:
Right to know: You may request that we disclose what categories and specific pieces of personal information we collect, use, disclose, or sell.
Right to delete: You may request deletion of your personal information that we hold, subject to certain legal exceptions.
Right to correct: You may request correction of inaccurate information.
Right to opt out of the sale or sharing of personal information: You can instruct us not to sell or share your data with third parties for targeted advertising.
Right to limit use of sensitive information: You may restrict our use of sensitive data for secondary purposes.
Right to non-discrimination: You will not be discriminated against for exercising your privacy rights.
To exercise your U.S. privacy rights, please email us at XXXEMAILXXX. We may need to verify your identity before processing your request. If you are a California resident, you may also authorize an agent to act on your behalf by providing written permission or proof of agency.
Data security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or alteration. While we strive for high security standards, no method of transmission over the Internet is 100% secure.
Newsletter and marketing communications
If you opt in to receive updates or newsletters, we will use your email address solely for that purpose.
You can unsubscribe at any time via the “unsubscribe” link in our emails or by contacting us at XXXEMAILXXX.
Minors
This Website is not intended for children under 16 years of age. We do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us to request deletion.
Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “last updated” date. We encourage you to review it regularly.
Contact information
If you have questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact us using the information provided at the top of the page. If you are not satisfied with our response, you have the right to lodge a complaint with your local Data Protection Authority.